Shipping policy

Shipping Policy

Thank you for shopping with Pink Factory ♡

Processing Time

Please allow 2–5 business days for order processing before shipment. During launches, restocks, or holidays, processing times may be slightly extended.

Shipping Time

Estimated shipping times:

• U.S. Orders: 3–7 business days
• International Orders: 7–21 business days

Shipping times may vary depending on carrier delays or customs processing.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Stolen Packages

Pink Factory is not responsible for lost, stolen, or delayed packages once they have been transferred to the shipping carrier. Please contact the carrier directly for delivery issues.

International Shipping

International customers are responsible for any customs fees, taxes, or import duties required by their country.